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IMPORTANT NOTICE, PLEASE READ CAREFULLY!
Travelling to another country:
In order to travel to a country other than your country of citizenship
or permanent residence, you may require a visa from the country
you want to visit. You should contact the consulate or embassy of
the country you intend to visit to determine what documents you
will need or ask one of our professionals.
Visa
We have Visa Application forms for all major countries, and
can provide you with proper information you need for your trip.
Passport
Please double-check your passport for validity before your travel
and consult whether you required visa or not. Ask us before you
confirm your reservation.
Check-in
For all airport pickups and travel within Canada; Passengers
are required to present two pieces of valid photo ID at check-in.
There is a mandatory ID check at the gate.
Check-in counters open 2 hours prior to departure. We recommend
that you check in at the check-in counter at least 90 minutes prior
to the scheduled departure. Check-in counters close 30 minutes prior
to scheduled departure. Without exception, you must be available
for boarding at the boarding gate at least 20 minutes prior to scheduled
departure. Failure to meet these deadlines may result in the reassignment
of any pre-reserved seats, cancellation of your reservations and
ineligibility for denied boarding compensation.
Checked baggage:
For CHARTER flights; customers
are entitled to 2 pieces of baggage. The overall measurement of
each piece (L + W + H) must be less than 62 inches or 158 cm, and
the weight less than 44 lbs. or 20 kgs.
For INTERNATIONAL flights, customers
are entitled to 2 pieces of baggage. The overall measurement of
each piece (L + W + H) must be less than 62 inches or 158 cm, and
the weight less than 70 lbs. or 32 kgs.
Depending on the Airline's policy, some of the above conditions
might differ.
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